Terms of Use for iTherapy

1. Acceptance of Terms

By accessing and using itherapy.ae, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our website or services.

2. Services Provided

iTherapy provides psychological support, counseling, and mental health resources. Our website allows you to learn about our services and request appointments via online forms.

3. Appointment Booking and Cancellations

      • Requesting an Appointment: Submitting a form on our website is a request for a consultation and does not guarantee an immediate appointment.

      • Cancellation Policy: We require at least 24 hours’ notice for any appointment cancellations or rescheduling. Failure to provide notice may result in a cancellation fee.

      • Late Arrivals: If you arrive late for a session, the session will still end at the scheduled time to remain fair to other clients.

4. Professional Relationship

The information provided on this website is for educational purposes. A therapeutic relationship is only established once you have completed an initial assessment and signed a formal “Consent for Treatment” document provided by your therapist.

5. No Emergency Services

iTherapy is not a crisis intervention service. Our website, email, and contact forms are not monitored 24/7.

      • If you are in immediate danger or experiencing a life-threatening emergency, please call 999 (in the UAE) or visit the nearest hospital emergency room.

6. User Conduct

When using our online forms, you agree to:

      • Provide accurate and truthful information.

      • Refrain from using the forms to send spam, offensive content, or malicious code.

      • Respect the professional nature of the service.

7. Limitation of Liability

iTherapy and its practitioners are not liable for any technical issues, data breaches occurring outside our controlled systems, or any damages resulting from the use or inability to use this website. We do not guarantee that the website will be error-free or uninterrupted.

8. Intellectual Property

All content on itherapy.ae, including logos, text, and design elements (based on the Porto theme), is the property of iTherapy and is protected by copyright laws in the United Arab Emirates.

9. Governing Law

These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Dubai.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon being posted to this page.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully here: Privacy Policy.